The programme has been thoroughly tested for compatibility with a wide range of systems. However, there are certain circumstances where a device or network configuration can adversely affect the operation of the programme. In the first instance, you should contact your IT department.
They may be required to 'whitelist' the website URL to prevent any security settings blocking the content.
For those completing as part of a registered organisation online, with access via a company PIN, who have experienced issues, please contact us at: ct@highfieldelearning.com
Please note: we cannot support with technical issues experienced on the ProtectUK platform. Instead, please visit: https://www.protectuk.police.uk/form/support-request