General

SCaN

• What is SCaN for Line Managers / What topics are covered?
• The LMS reports a missing file imsmanifest.xml
• What is SCaN?/ What topics are covered?
• How do I access the SCaN elearning?
• How long does the SCaN e-learning take to complete?
• Will I get a certificate for completing this SCaN package?

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ACT Security (SIA)

• How do I access the ACT Security e-learning?
• How do I track my learners' progress?
• Can I add the course to our organisations learner management system?

ACT Awareness

• What is ACT Awareness?
• How do I register my company to access the ACT Awareness e-learning?
• How do I access the course as an individual?
• I have a problem with the e-learning programme. What should I do?
• How long does the e-learning take to complete?

ProtectUK App

• Can my IT department deploy the app to all managed work devices?
• I am responsible for a large organisation. How should I roll out the app?
• The app won't load or shuts down after I have installed it.
• How do I raise a support query I have with the app?
• Where can I download the app from?
• Can the app be used on my personal phone?

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